Problem with Hotmail adresses

**pigaroux** · June 30, 2016, 1:30pm

All our users sets with an Hotmail mail adress never receive Wimi notifications. It works perfectly with other accounts.

**alex.vecchio** · July 5, 2016, 8:21am

Thanks for the notification.
We are going to have a look at that this morning.

**alex.vecchio** · July 5, 2016, 9:06am

We have tested notifications with an hotmail account and the email was received correctly.

Could you use that page to generate an email to the hotmail address and check if the email is received?
https://www.wimi-teamwork.com/miscellaneous/reminder/?reminder=1

(please note that you might need to refresh the page if you need to send more that one email)

**alex.vecchio** · March 12, 2019, 4:58pm

We tried with an outlook email address and found on outlook.com that the message was moved to the “junk” messages folder. Could you check if the same happened for you?

**sphap-ntadm** · April 9, 2017, 10:49pm

DTS-04092017

In Response @alex.vecchio ,

RE: Problem with Hotmail adresses

This item seems quite old; is it still active?

Thank you,

MFAS,
WIMI: SPHAP
Agent ID tags: sphap-ntadm, aid-mfas

**alex.vecchio** · April 10, 2017, 4:21am